Hair Quality & Maintenance

What makes Strands Raw Hair different?

Strands Raw Hair is 100% raw, unprocessed human hair. Our bundles are ethically sourced, free from synthetic fibers, and have never been chemically altered. Each bundle maintains its natural cuticle alignment, ensuring longevity, minimal shedding, and a soft, luxurious feel.

How long does raw hair last?

With proper care, our raw hair bundles can last 2–5 years. Since our hair is unprocessed, it behaves like natural hair—allowing you to wash, style, and color it as you would your own.

Can I color or bleach the hair?

Yes! Our raw hair lifts beautifully. However, we recommend consulting a professional stylist for bleaching or coloring to maintain hair integrity. Over-processing can affect the hair’s lifespan.

Ordering & Shipping

How long is processing and shipping?

• Processing Time: Orders are processed within 2–3 business days.

• Shipping Time: We offer standard (5–7 business days) and expedited (2–3 business days) shipping options at checkout.

• You’ll receive tracking details via email once your order has shipped.

Do you offer international shipping?

Yes, we ship worldwide! International shipping rates and delivery times vary by location. Please note that customs fees may apply, which are the buyer’s responsibility.

Can I cancel or modify my order after it’s placed?

Orders are processed quickly, so modifications or cancellations must be requested within 24 hours of purchase. Once an order is shipped, we cannot make changes.

Returns & Exchanges

Do you accept returns or exchanges?

Due to the nature of our products, all sales are final for hygiene and safety reasons. However, if you receive a defective or incorrect item, please contact us within 48 hours of delivery for assistance.

Wholesale & Custom Orders

Do you offer wholesale pricing?

Yes, we provide bulk order pricing for salon owners, hairstylists, and business owners. For wholesale inquiries, please email us at support@strandsrawhair.com with details on the quantities and textures you're interested in.

Can I request a custom wig?

If you’d like a custom order, please contact us before purchasing.